All tour bookings must be made in advance through our website, office, or customer support.
Full payment is required to confirm your booking. Payment can be made via bank transfer, credit/debit card, or cash.
2. Cancellation & Refund Policy
If you cancel your booking 3 days or more before your travel date, you are eligible for a full refund (excluding service charges, if applicable).
If you cancel within 3 days of your travel date, the booking amount is non-refundable due to prior arrangements made.
Refunds will be processed within 7–10 business days via the original payment method.
3. Rescheduling & Modifications
You may request to reschedule your trip at least 3 days in advance, subject to availability.
Any modifications to the itinerary after booking may result in additional charges.
4. Travel Responsibility & Safety
Al-Siffat Travels ensures safe and well-managed trips; however, travelers are responsible for their personal belongings and must follow safety guidelines.
In case of natural disasters, unforeseen circumstances, or government restrictions, the trip may be rescheduled or refunded as per company policy.
5. Liability & Changes
Al-Siffat Travels is not responsible for delays due to weather, road conditions, or third-party services (hotels, transport, etc.).
We reserve the right to modify or cancel any tour in case of emergencies, ensuring full transparency with our customers.
For any questions or refund requests, please contact our support team.
